Word Processors & Typists


Use word processor, computer or typewriter to type letters, reports, forms, or other material from rough draft, corrected copy, or voice recording. May perform other clerical duties as assigned.
Also called: Clerk Typist, Keyboard Specialist, Typist, Word Processor

Knowledge:

    Business
  • administrative services
  • customer service
    Arts and Humanities
  • English language
    Engineering and Technology
  • computers and electronics

Skills:

    Basic Skills
  • reading work related information
  • listening to others, not interrupting, and asking good questions
    Social
  • looking for ways to help people

Abilites:

    Verbal
  • read and understand what is written
  • listen and understand what people say
    Ideas and Logic
  • order or arrange things
  • group things in different ways

Personality:

Description: People interested in this work like activities that include data, detail, and regular routines.
    They do well at jobs that need
  • Integrity
  • Attention to Detail
  • Cooperation
  • Dependability
  • Independence
  • Initiative

Technology:

    Customer relationship management CRM software
  • Blackbaud CRM
  • Oracle Siebel CRM
    Electronic mail software
  • IBM Notes
  • Microsoft Outlook
    Office suite software
  • Corel WordPerfect Office Suite
  • Microsoft Office

Education:

    high school diploma/GED
    some college
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