Word Processors & Typists
Use word processor, computer or typewriter to type letters, reports, forms, or other material from rough draft, corrected copy, or voice recording. May perform other clerical duties as assigned.
Also called: Clerk Typist, Keyboard Specialist, Typist, Word Processor
Knowledge:
- administrative services
- customer service
Engineering and Technology
- computers and electronics
Skills:
- reading work related information
- listening to others, not interrupting, and asking good questions
- looking for ways to help people
Abilites:
- read and understand what is written
- listen and understand what people say
- order or arrange things
- group things in different ways
Personality:
Description: People interested in this work like activities that include data, detail, and regular routines.
They do well at jobs that need
- Integrity
- Attention to Detail
- Cooperation
- Dependability
- Independence
- Initiative
Technology:
Customer relationship management CRM software
- Blackbaud CRM
- Oracle Siebel CRM
- IBM Notes
- Microsoft Outlook
- Corel WordPerfect Office Suite
- Microsoft Office
