Ushers, Lobby Attendants, & Ticket Takers


Assist patrons at entertainment events by performing duties, such as collecting admission tickets and passes from patrons, assisting in finding seats, searching for lost articles, and locating such facilities as rest rooms and telephones.
Also called: Lobby Attendant, Ticket Taker, Usher, Visitor Services Representative

Knowledge:

    Business
  • customer service
    Arts and Humanities
  • English language
    Safety and Government
  • public safety and security
    Communications
  • multimedia

Skills:

    Basic Skills
  • talking to others
  • listening to others, not interrupting, and asking good questions
    Social
  • understanding people's reactions
  • looking for ways to help people

Abilites:

    Verbal
  • communicate by speaking
  • listen and understand what people say
    Attention
  • pay attention to something without being distracted

Personality:

Description: People interested in this work like activities that include helping people, teaching, and talking.
    They do well at jobs that need
  • Self Control
  • Cooperation
  • Social Orientation
  • Dependability
  • Integrity
  • Concern for Others

Technology:

    Optical character reader OCR or scanning software
  • Ticket Alternative Express Entry
  • Ticket scanning software
    Spreadsheet software
  • Microsoft Excel
    Office suite software
  • Microsoft Office

Education:

    high school diploma/GED
    no high school diploma/GED
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