Tour Guides & Escorts
Escort individuals or groups on sightseeing tours or through places of interest, such as industrial establishments, public buildings, and art galleries.
Also called: Docent, Historical Interpreter, Museum Guide, Tour Guide
Knowledge:
- customer service
- management
- English language
- history and archeology
Skills:
- talking to others
- listening to others, not interrupting, and asking good questions
- understanding people's reactions
- looking for ways to help people
Abilites:
- communicate by speaking
- listen and understand what people say
- notice when problems happen
- make general rules or come up with answers from lots of detailed information
Personality:
Description: People interested in this work like activities that include helping people, teaching, and talking.
They do well at jobs that need
- Dependability
- Self Control
- Cooperation
- Integrity
- Stress Tolerance
- Adaptability/Flexibility
Technology:
Customer relationship management CRM software
- Centaur Systems Centaur Travel Business Management System TBMS
- TourTech Systems TourTools
- Email software
- Microsoft Outlook
Graphics or photo imaging software
- Adobe Systems Adobe Photoshop
- SmugMug Flickr
