Statement Clerks


Prepare and distribute bank statements to customers, answer inquiries, and reconcile discrepancies in records and accounts.
Also called: Data Processor, Item Processing Clerk, Statement Clerk, Statement Distribution Clerk

Knowledge:

    Business
  • customer service
  • administrative services
    Arts and Humanities
  • English language
    Engineering and Technology
  • computers and electronics

Skills:

    Basic Skills
  • listening to others, not interrupting, and asking good questions
  • reading work related information
    Problem Solving
  • noticing a problem and figuring out the best way to solve it

Abilites:

    Verbal
  • listen and understand what people say
  • communicate by speaking
    Ideas and Logic
  • notice when problems happen
  • make general rules or come up with answers from lots of detailed information

Personality:

Description: People interested in this work like activities that include data, detail, and regular routines.
    They do well at jobs that need
  • Integrity
  • Dependability
  • Attention to Detail
  • Cooperation
  • Self Control
  • Stress Tolerance

Technology:

    Graphics or photo imaging software
  • Fiserv PEP+ reACH
  • Image replacement document IRD printing software
    Financial analysis software
  • Accuity EPICWare
  • IPS of Boston DoubleCheck
    Access software
  • Image Deposit Exchange Check Station
  • Remote deposit capture software

Education:

    high school diploma/GED
    some college
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