Social & Human Service Assistants
Assist in providing client services in a wide variety of fields, such as psychology, rehabilitation, or social work, including support for families. May assist clients in identifying and obtaining available benefits and social and community services. May assist social workers with developing, organizing, and conducting programs to prevent and resolve problems relevant to substance abuse, human relationships, rehabilitation, or dependent care.
Also called: Caseworker, Community Coordinator, Family Support Worker, Social Services Assistant
Knowledge:
- psychology
- sociology and anthropology
- customer service
- administrative services
Skills:
- listening to others, not interrupting, and asking good questions
- talking to others
- looking for ways to help people
- understanding people's reactions
- noticing a problem and figuring out the best way to solve it
Abilites:
- communicate by speaking
- listen and understand what people say
- notice when problems happen
- use rules to solve problems
Personality:
Description: People interested in this work like activities that include data, detail, and regular routines.
They do well at jobs that need
- Integrity
- Dependability
- Concern for Others
- Self Control
- Cooperation
- Stress Tolerance
Technology:
- Electronic medical record EMR software
- MEDITECH software
Data base user interface and query software
- Database software
- Microsoft Access
