Receptionists & Information Clerks
Answer inquiries and provide information to the general public, customers, visitors, and other interested parties regarding activities conducted at establishment and location of departments, offices, and employees within the organization.
Also called: Clerk Specialist, Front Desk Receptionist, Office Assistant, Receptionist
Knowledge:
- administrative services
- customer service
Engineering and Technology
- computers and electronics
Skills:
- listening to others, not interrupting, and asking good questions
- talking to others
- looking for ways to help people
- changing what is done based on other people's actions
Abilites:
- communicate by speaking
- listen and understand what people say
- pay attention to something without being distracted
Personality:
Description: People interested in this work like activities that include data, detail, and regular routines.
They do well at jobs that need
- Cooperation
- Attention to Detail
- Dependability
- Integrity
- Concern for Others
- Self Control
Technology:
Data base user interface and query software
- Data entry software
- IBM Check Processing Control System CPSC
- GE Healthcare Centricity EMR
- Medical condition coding software
- IBM Notes
- Microsoft Outlook
