Postmasters & Mail Superintendents


Plan, direct, or coordinate operational, administrative, management, and supportive services of a U.S. post office; or coordinate activities of workers engaged in postal and related work in assigned post office.
Also called: Distribution Operation Supervisor (SDO), Distribution Operations Manager, Postmaster, Remote Encoding Center Manager

Knowledge:

    Business
  • management
  • customer service
    Safety and Government
  • public safety and security
  • law and government
    Arts and Humanities
  • English language
    Manufactured or Agricultural Goods
  • manufacture and distribution of products

Skills:

    Basic Skills
  • listening to others, not interrupting, and asking good questions
  • reading work related information
    Social
  • changing what is done based on other people's actions
  • understanding people's reactions
    Resource Management
  • managing your time and the time of other people
  • selecting and managing the best workers for a job

Abilites:

    Verbal
  • communicate by speaking
  • listen and understand what people say
    Ideas and Logic
  • use rules to solve problems
  • make general rules or come up with answers from lots of detailed information

Personality:

Description: People interested in this work like activities that include leading, making decisions, and business.
    They do well at jobs that need
  • Dependability
  • Adaptability/Flexibility
  • Integrity
  • Leadership
  • Self Control
  • Cooperation

Technology:

    Data base user interface and query software
  • Data entry software
  • Structured query language SQL
    Human resources software
  • Personnel management software
  • Personnel scheduling software
    Spreadsheet software
  • Microsoft Excel

Education:

    high school diploma/GED
    bachelor's degree
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