Office Clerks, General


Perform duties too varied and diverse to be classified in any specific office clerical occupation, requiring knowledge of office systems and procedures. Clerical duties may be assigned in accordance with the office procedures of individual establishments and may include a combination of answering telephones, bookkeeping, typing or word processing, stenography, office machine operation, and filing.
Also called: Clerk, Office Assistant, Office Clerk, Office Coordinator

Knowledge:

    Business
  • administrative services
  • customer service
    Arts and Humanities
  • English language

Skills:

    Basic Skills
  • listening to others, not interrupting, and asking good questions
  • reading work related information
    Social
  • changing what is done based on other people's actions
  • looking for ways to help people

Abilites:

    Verbal
  • communicate by speaking
  • listen and understand what people say
    Attention
  • pay attention to something without being distracted

Personality:

Description: People interested in this work like activities that include data, detail, and regular routines.
    They do well at jobs that need
  • Integrity
  • Attention to Detail
  • Cooperation
  • Self Control
  • Dependability
  • Adaptability/Flexibility

Technology:

    Data base user interface and query software
  • Data entry software
  • Microsoft Access
    Accounting software
  • Bookkeeping software
  • Intuit QuickBooks
    Document management software
  • Adobe Systems Adobe Acrobat
  • Filing system software

Education:

    high school diploma/GED
    associate's degree
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