Labor Relations Specialists
Resolve disputes between workers and managers, negotiate collective bargaining agreements, or coordinate grievance procedures to handle employee complaints.
Also called: Business Agent, Business Representative, Labor Relations Director, Labor Relations Specialist
Knowledge:
- human resources (HR)
- management
- teaching and course design
Skills:
- listening to others, not interrupting, and asking good questions
- talking to others
- noticing a problem and figuring out the best way to solve it
- bringing people together to solve differences
- talking people into changing their minds or their behavior
Abilites:
- communicate by speaking
- listen and understand what people say
- notice when problems happen
- use rules to solve problems
Personality:
Description: People interested in this work like activities that include leading, making decisions, and business.
They do well at jobs that need
- Integrity
- Dependability
- Analytical Thinking
- Attention to Detail
- Initiative
- Self Control
Technology:
- LaborSoft LaborForce Arbitration/Appeals Manager module
- LaborSoft LaborForce Reporting/Dashboard Manager module