Insurance Claims Clerks
Obtain information from insured or designated persons for purpose of settling claim with insurance carrier.
Also called: Claim Processing Specialist, Claims Processor, Claims Representative, Claims Technician
Knowledge:
- customer service
- administrative services
Engineering and Technology
- computers and electronics
- arithmetic, algebra, geometry, calculus, or statistics
Skills:
- listening to others, not interrupting, and asking good questions
- reading work related information
- noticing a problem and figuring out the best way to solve it
Abilites:
- communicate by speaking
- listen and understand what people say
- order or arrange things
- notice when problems happen
Personality:
Description: People interested in this work like activities that include data, detail, and regular routines.
They do well at jobs that need
- Attention to Detail
- Integrity
- Dependability
- Cooperation
- Self Control
- Concern for Others
Technology:
Data base user interface and query software
- Alpha Software Alpha Five
- Data entry software
- Healthcare common procedure coding system HCPCS
- Medical condition coding software
