Insurance Claims Clerks


Obtain information from insured or designated persons for purpose of settling claim with insurance carrier.
Also called: Claim Processing Specialist, Claims Processor, Claims Representative, Claims Technician

Knowledge:

    Business
  • customer service
  • administrative services
    Arts and Humanities
  • English language
    Engineering and Technology
  • computers and electronics
    Math and Science
  • arithmetic, algebra, geometry, calculus, or statistics

Skills:

    Basic Skills
  • listening to others, not interrupting, and asking good questions
  • reading work related information
    Problem Solving
  • noticing a problem and figuring out the best way to solve it

Abilites:

    Verbal
  • communicate by speaking
  • listen and understand what people say
    Ideas and Logic
  • order or arrange things
  • notice when problems happen

Personality:

Description: People interested in this work like activities that include data, detail, and regular routines.
    They do well at jobs that need
  • Attention to Detail
  • Integrity
  • Dependability
  • Cooperation
  • Self Control
  • Concern for Others

Technology:

    Data base user interface and query software
  • Alpha Software Alpha Five
  • Data entry software
    Spreadsheet software
  • Microsoft Excel
    Medical software
  • Healthcare common procedure coding system HCPCS
  • Medical condition coding software

Education:

    high school diploma/GED
    associate's degree
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