Insurance Adjusters, Examiners, & Investigators


Investigate, analyze, and determine the extent of insurance company's liability concerning personal, casualty, or property loss or damages, and attempt to effect settlement with claimants. Correspond with or interview medical specialists, agents, witnesses, or claimants to compile information. Calculate benefit payments and approve payment of claims within a certain monetary limit.
Also called: Adjuster, Claims Adjuster, Claims Examiner, Claims Representative

Knowledge:

    Business
  • customer service
  • administrative services
    Arts and Humanities
  • English language
    Math and Science
  • arithmetic, algebra, geometry, calculus, or statistics
    Safety and Government
  • law and government

Skills:

    Basic Skills
  • thinking about the pros and cons of different ways to solve a problem
  • listening to others, not interrupting, and asking good questions
    Problem Solving
  • noticing a problem and figuring out the best way to solve it

Abilites:

    Verbal
  • communicate by speaking
  • listen and understand what people say
    Ideas and Logic
  • make general rules or come up with answers from lots of detailed information
  • use rules to solve problems
    Math
  • add, subtract, multiply, or divide
  • choose the right type of math to solve a problem
    Visual Understanding
  • see hidden patterns

Personality:

Description: People interested in this work like activities that include data, detail, and regular routines.
    They do well at jobs that need
  • Integrity
  • Dependability
  • Self Control
  • Attention to Detail
  • Stress Tolerance
  • Achievement/Effort

Technology:

    Document management software
  • Automatic Data Processing Claims Manager & Dispatch
  • BCCORP Burkitt W5
    Expert system software
  • Axonwave Fraud and Abuse Management System
  • ISO ClaimSearch
    Computer aided design CAD software
  • 4n6xprt Systems StiffCalcs
  • ARSoftware WinSMAC

Education:

    bachelor's degree
    high school diploma/GED
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