Hosts & Hostesses, Restaurant, Lounge, & Coffee Shop


Welcome patrons, seat them at tables or in lounge, and help ensure quality of facilities and service.
Also called: Greeter, Hospitality Coordinator, Host, Hostess

Knowledge:

    Business
  • customer service
  • sales and marketing
    Arts and Humanities
  • English language
    Manufactured or Agricultural Goods
  • food production
    Math and Science
  • arithmetic, algebra, geometry, calculus, or statistics

Skills:

    Basic Skills
  • listening to others, not interrupting, and asking good questions
  • talking to others
    Social
  • looking for ways to help people
  • understanding people's reactions

Abilites:

    Verbal
  • communicate by speaking
  • listen and understand what people say
    Attention
  • do two or more things at the same time

Personality:

Description: People interested in this work like activities that include leading, making decisions, and business.
    They do well at jobs that need
  • Cooperation
  • Stress Tolerance
  • Self Control
  • Dependability
  • Social Orientation
  • Adaptability/Flexibility

Technology:

    Data base user interface and query software
  • Avenista Table Reservations
  • GuestBridge Reserve
    Point of sale POS software
  • Hospitality Control Solutions Aloha Point-of-Sale
    Spreadsheet software
  • Microsoft Excel

Education:

    high school diploma/GED
    no high school diploma/GED
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