Gaming Surveillance Officers & Gaming Investigators
Act as oversight and security agent for management and customers. Observe casino or casino hotel operation for irregular activities such as cheating or theft by either employees or patrons. May use one-way mirrors above the casino floor, cashier's cage, and from desk. Use of audio/video equipment is also common to observe operation of the business. Usually required to provide verbal and written reports of all violations and suspicious behavior to supervisor.
Also called: Surveillance Agent, Surveillance Observer, Surveillance Officer, Surveillance Operator
Knowledge:
- public safety and security
Engineering and Technology
- computers and electronics
- arithmetic, algebra, geometry, calculus, or statistics
Skills:
- keeping track of how well people and/or groups are doing in order to make improvements
- thinking about the pros and cons of different ways to solve a problem
- noticing a problem and figuring out the best way to solve it
Abilites:
- listen and understand what people say
- communicate by writing
- pay attention to something without being distracted
- do two or more things at the same time
- see hidden patterns
- quickly compare groups of letters, numbers, pictures, or other things
- notice when problems happen
Personality:
Description: People interested in this work like activities that include practical, hands-on problems and solutions.
They do well at jobs that need
- Integrity
- Cooperation
- Attention to Detail
- Stress Tolerance
- Dependability
- Self Control
Technology:
Data base user interface and query software
- FileMaker Pro
- iView Systems
