Gaming Supervisors


Supervise and coordinate activities of workers in assigned gaming areas. Circulate among tables and observe operations. Ensure that stations and games are covered for each shift. May explain and interpret operating rules of house to patrons. May plan and organize activities and services for guests in hotels/casinos. May address service complaints.
Also called: Casino Shift Manager, Floor Supervisor, Shift Supervisor, Table Games Supervisor

Knowledge:

    Business
  • customer service
  • management
    Math and Science
  • arithmetic, algebra, geometry, calculus, or statistics
    Arts and Humanities
  • English language
    Safety and Government
  • public safety and security

Skills:

    Basic Skills
  • keeping track of how well people and/or groups are doing in order to make improvements
  • listening to others, not interrupting, and asking good questions
    Social
  • understanding people's reactions
  • changing what is done based on other people's actions
    Problem Solving
  • noticing a problem and figuring out the best way to solve it

Abilites:

    Verbal
  • communicate by speaking
  • listen and understand what people say
    Ideas and Logic
  • notice when problems happen
  • make general rules or come up with answers from lots of detailed information
    Attention
  • pay attention to something without being distracted
  • do two or more things at the same time
    Visual Understanding
  • quickly compare groups of letters, numbers, pictures, or other things

Personality:

Description: People interested in this work like activities that include leading, making decisions, and business.
    They do well at jobs that need
  • Integrity
  • Dependability
  • Self Control
  • Cooperation
  • Attention to Detail
  • Stress Tolerance

Technology:

    Word processing software
  • Microsoft Word
    Spreadsheet software
  • Microsoft Excel
    Electronic mail software
  • Microsoft Outlook

Education:

    high school diploma/GED
    some college
Advertisements

    Leave a Reply

    Your email address will not be published. Required fields are marked *

    Thank you for commenting. Please leave constructive comments, respect other people’s opinions, and stay on topic.