First-Line Supervisors of Retail Sales Workers


Directly supervise and coordinate activities of retail sales workers in an establishment or department. Duties may include management functions, such as purchasing, budgeting, accounting, and personnel work, in addition to supervisory duties.
Also called: Department Manager, Meat Department Manager, Shift Manager, Store Manager

Knowledge:

    Business
  • customer service
  • management
    Arts and Humanities
  • English language
    Education and Training
  • teaching and course design
    Engineering and Technology
  • computers and electronics

Skills:

    Basic Skills
  • listening to others, not interrupting, and asking good questions
  • talking to others
    Social
  • looking for ways to help people
  • changing what is done based on other people's actions
    People and Technology Systems
  • thinking about the pros and cons of different options and picking the best one
  • figuring out how a system should work and how changes in the future will affect it

Abilites:

    Verbal
  • communicate by speaking
  • listen and understand what people say
    Ideas and Logic
  • notice when problems happen
  • order or arrange things

Personality:

Description: People interested in this work like activities that include leading, making decisions, and business.
    They do well at jobs that need
  • Integrity
  • Stress Tolerance
  • Cooperation
  • Leadership
  • Dependability
  • Adaptability/Flexibility

Technology:

    Point of sale POS software
  • CyberMatrix POS
  • Plexis Software Plexis POS
    Enterprise resource planning ERP software
  • Oracle Hyperion
  • SAP
    Business intelligence and data analysis software
  • IBM Cognos Impromptu
  • MicroStrategy

Education:

    high school diploma/GED
    associate's degree
Advertisements

    Leave a Reply

    Your email address will not be published. Required fields are marked *

    Thank you for commenting. Please leave constructive comments, respect other people’s opinions, and stay on topic.