First-Line Supervisors of Food Preparation & Serving Workers


Directly supervise and coordinate activities of workers engaged in preparing and serving food.
Also called: Cafeteria Manager, Food Service Manager, Food Service Supervisor, Kitchen Manager

Knowledge:

    Business
  • customer service
  • management
    Manufactured or Agricultural Goods
  • food production
  • manufacture and distribution of products
    Arts and Humanities
  • English language
    Education and Training
  • teaching and course design

Skills:

    Basic Skills
  • keeping track of how well people and/or groups are doing in order to make improvements
  • talking to others
    Social
  • changing what is done based on other people's actions
  • looking for ways to help people
    Resource Management
  • selecting and managing the best workers for a job
  • making spending decisions and keeping track of what is spent

Abilites:

    Verbal
  • communicate by speaking
  • listen and understand what people say
    Ideas and Logic
  • notice when problems happen
  • use rules to solve problems
    Attention
  • do two or more things at the same time
  • pay attention to something without being distracted
    Math
  • add, subtract, multiply, or divide

Personality:

Description: People interested in this work like activities that include leading, making decisions, and business.
    They do well at jobs that need
  • Stress Tolerance
  • Dependability
  • Cooperation
  • Leadership
  • Self Control
  • Integrity

Technology:

    Point of sale POS software
  • Intuit QuickBooks Point of Sale
  • NCR Advanced Checkout Solution
    Accounting software
  • Compeat Restaurant Accounting Systems
  • CostGuard
    Data base user interface and query software
  • CaterPro
  • Data entry software

Education:

    high school diploma/GED
    no high school diploma/GED
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