Dispatchers


Schedule and dispatch workers, work crews, equipment, or service vehicles for conveyance of materials, freight, or passengers, or for normal installation, service, or emergency repairs rendered outside the place of business. Duties may include using radio, telephone, or computer to transmit assignments and compiling statistics and reports on work progress.
Also called: City Dispatcher, Dispatcher (Dispatch), Operations Dispatcher, Train Dispatcher

Knowledge:

    Business
  • customer service
  • management
    Transportation
  • movement of people or goods by air, rail, sea, or road
    Arts and Humanities
  • English language
    Safety and Government
  • public safety and security

Skills:

    Basic Skills
  • listening to others, not interrupting, and asking good questions
  • talking to others
    Social
  • changing what is done based on other people's actions
  • looking for ways to help people
    Problem Solving
  • noticing a problem and figuring out the best way to solve it

Abilites:

    Verbal
  • communicate by speaking
  • listen and understand what people say
    Attention
  • pay attention to something without being distracted
  • do two or more things at the same time
    Ideas and Logic
  • notice when problems happen
  • use rules to solve problems

Personality:

Description: People interested in this work like activities that include data, detail, and regular routines.
    They do well at jobs that need
  • Dependability
  • Attention to Detail
  • Stress Tolerance
  • Integrity
  • Self Control
  • Independence

Technology:

    Mobile location based services software
  • Global positioning system GPS software
  • Resource management software
    Data base user interface and query software
  • Database software
  • Microsoft Access
    Electronic mail software
  • Email software
  • Microsoft Outlook

Education:

    high school diploma/GED
    no high school diploma/GED
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