Credit Counselors
Advise and educate individuals or organizations on acquiring and managing debt. May provide guidance in determining the best type of loan and explaining loan requirements or restrictions. May help develop debt management plans, advise on credit issues, or provide budget, mortgage, and bankruptcy counseling.
Also called: Certified Consumer Credit and Housing Counselor, Certified Credit Counselor, Credit Counselor
Knowledge:
- customer service
- administrative services
- teaching and course design
Skills:
- listening to others, not interrupting, and asking good questions
- talking to others
- noticing a problem and figuring out the best way to solve it
- looking for ways to help people
- talking people into changing their minds or their behavior
Abilites:
- listen and understand what people say
- communicate by speaking
- notice when problems happen
- use rules to solve problems
- add, subtract, multiply, or divide
- choose the right type of math to solve a problem
Personality:
Description: People interested in this work like activities that include leading, making decisions, and business.
They do well at jobs that need
- Concern for Others
- Integrity
- Self Control
- Attention to Detail
- Dependability
- Cooperation
Technology:
Financial analysis software
- Cooperative Processing Resources DMS Professional Suite
- Integrant DebtLogic
Data base user interface and query software
- CoreLogic DebtorTrace
- Microsoft Access
- Email software
- Microsoft Outlook
