Counter Attendants, Cafeteria, Food Concession, & Coffee Shop


Serve food to diners at counter or from a steam table.
Also called: Cafeteria Server, Cafeteria Worker, Food Service Worker, Server

Knowledge:

    Business
  • customer service
  • sales and marketing
    Manufactured or Agricultural Goods
  • food production
    Arts and Humanities
  • English language
    Safety and Government
  • public safety and security

Skills:

    Basic Skills
  • listening to others, not interrupting, and asking good questions
  • talking to others
    Social
  • looking for ways to help people
  • understanding people's reactions

Abilites:

    Verbal
  • listen and understand what people say
  • communicate by speaking
    Attention
  • pay attention to something without being distracted

Personality:

Description: People interested in this work like activities that include practical, hands-on problems and solutions.
    They do well at jobs that need
  • Dependability
  • Stress Tolerance
  • Adaptability/Flexibility
  • Integrity
  • Cooperation
  • Self Control

Technology:

    Point of sale POS software
  • Aldelo Systems Aldelo for Restaurants Pro
  • Foodman Home-Delivery
    Operating system software
  • Microsoft Windows
    Data base user interface and query software
  • Data entry software

Education:

    no high school diploma/GED
    high school diploma/GED
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