Counter & Rental Clerks


Receive orders, generally in person, for repairs, rentals, and services. May describe available options, compute costs, and accept payment.
Also called: Counter Clerk, Rental Agent, Rental Sales Representative, Video Clerk

Knowledge:

    Business
  • customer service
  • administrative services
    Arts and Humanities
  • English language
    Math and Science
  • arithmetic, algebra, geometry, calculus, or statistics

Skills:

    Basic Skills
  • listening to others, not interrupting, and asking good questions
  • talking to others
    Social
  • looking for ways to help people
  • understanding people's reactions

Abilites:

    Verbal
  • listen and understand what people say
  • communicate by speaking
    Ideas and Logic
  • notice when problems happen
  • order or arrange things

Personality:

Description: People interested in this work like activities that include data, detail, and regular routines.
    They do well at jobs that need
  • Attention to Detail
  • Dependability
  • Self Control
  • Cooperation
  • Integrity
  • Stress Tolerance

Technology:

    Data base user interface and query software
  • Database software
  • Oracle software
    Spreadsheet software
  • Microsoft Excel
    Electronic mail software
  • Microsoft Outlook

Education:

    high school diploma/GED
    bachelor's degree
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