Computer Network Support Specialists
Analyze, test, troubleshoot, and evaluate existing network systems, such as local area network (LAN), wide area network (WAN), and Internet systems or a segment of a network system. Perform network maintenance to ensure networks operate correctly with minimal interruption.
Also called: Network Engineer, Network Specialist, Network Technical Analyst, Network Technician
Knowledge:
Engineering and Technology
- computers and electronics
- product and service development
- telecommunications
- multimedia
- customer service
- management
Skills:
- thinking about the pros and cons of different ways to solve a problem
- listening to others, not interrupting, and asking good questions
- noticing a problem and figuring out the best way to solve it
People and Technology Systems
- thinking about the pros and cons of different options and picking the best one
- figuring out how a system should work and how changes in the future will affect it
Abilites:
- listen and understand what people say
- communicate by speaking
- notice when problems happen
- use rules to solve problems
Personality:
Description: People interested in this work like activities that include practical, hands-on problems and solutions.
They do well at jobs that need
- Cooperation
- Analytical Thinking
- Attention to Detail
- Dependability
- Integrity
- Adaptability/Flexibility
Technology:
Network monitoring software
Operating system software
Transaction security and virus protection software
- Encryption software
- Symantec
