Cargo & Freight Agents


Expedite and route movement of incoming and outgoing cargo and freight shipments in airline, train, and trucking terminals, and shipping docks. Take orders from customers and arrange pickup of freight and cargo for delivery to loading platform. Prepare and examine bills of lading to determine shipping charges and tariffs.
Also called: Cargo Agent, Drop Shipment Clerk, Logistics Service Representative, Operations Manager

Knowledge:

    Transportation
  • movement of people or goods by air, rail, sea, or road
    Business
  • customer service
  • administrative services
    Arts and Humanities
  • English language
    Math and Science
  • geography

Skills:

    Basic Skills
  • talking to others
  • listening to others, not interrupting, and asking good questions
    Problem Solving
  • noticing a problem and figuring out the best way to solve it

Abilites:

    Verbal
  • communicate by speaking
  • listen and understand what people say
    Ideas and Logic
  • notice when problems happen
  • order or arrange things

Personality:

Description: People interested in this work like activities that include data, detail, and regular routines.
    They do well at jobs that need
  • Attention to Detail
  • Stress Tolerance
  • Integrity
  • Cooperation
  • Dependability
  • Self Control

Technology:

    Mobile location based services software
  • Transportation management software
  • Web-based dispatch software
    Office suite software
  • Corel WordPerfect Office Suite
  • Microsoft Office
    Spreadsheet software
  • Microsoft Excel

Education:

    high school diploma/GED
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