Baggage Porters & Bellhops


Handle baggage for travelers at transportation terminals or for guests at hotels or similar establishments.
Also called: Bell Captain, Bellman, Skycap, Valet

Knowledge:

    Business
  • customer service
    Arts and Humanities
  • English language
    Safety and Government
  • public safety and security
    Transportation
  • movement of people or goods by air, rail, sea, or road

Skills:

    Basic Skills
  • listening to others, not interrupting, and asking good questions
  • talking to others
    Problem Solving
  • noticing a problem and figuring out the best way to solve it

Abilites:

    Verbal
  • communicate by speaking
  • listen and understand what people say
    Attention
  • do two or more things at the same time
  • pay attention to something without being distracted
    Endurance
  • exercise for a long time without getting out of breath

Personality:

Description: People interested in this work like activities that include practical, hands-on problems and solutions.
    They do well at jobs that need
  • Dependability
  • Attention to Detail
  • Integrity
  • Self Control
  • Concern for Others
  • Cooperation

Technology:

    Office suite software
  • Corel WordPerfect Office Suite
  • Microsoft Office
    Spreadsheet software
  • Microsoft Excel
    Electronic mail software
  • Microsoft Outlook

Education:

    no high school diploma/GED
    high school diploma/GED
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